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1. How do I get water and sewer services started in my name?

• Please refer to this page for more information: customer service. 

2. What information will I need to initiate service?

• Please refer to this page for more information: customer service.

3. I need to see if there is water/sewer available at a property I wish to buy. How can I check on this?

For assistance in locating water/sewer service on a potential new property, please contact the Public Utilities Operations Center by calling 757-393-8561.

4. Do you offer same day service?

If all required documents are submitted in person to our office before 3:00PM and there are no issues with the submitted paperwork, we will attempt to offer same day service.