This division supports, leads, and directs the department's operational divisions and provides project design, construction management, and contract administration for the department's construction projects.
Customer Service serves the customers of the utility by reading meters, providing bills for services rendered, collecting revenue, and providing other customer-related services.
Lakes & Reservoirs
During the summer, our lakes are popular destinations for anglers in search of a variety of fish.
This division operates and maintains Portsmouth's water transmission and distribution system, which includes fire hydrants, valves, water tanks, water mains, and water pumping stations.
Lake Kilby Treatment Plant
This division is responsible for the operation, maintenance, and protection of the department's water resources.