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Divisions
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Administration
This division supports, leads, and directs the department's operational divisions and provides project design, construction management, and contract administration for the department's construction projects.
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Customer Service
Customer Service serves the customers of the utility by reading meters, providing bills for services rendered, collecting revenue, and providing other customer-related services.
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Lakes & Reservoirs
During the summer, our lakes are popular destinations for anglers in search of a variety of fish.
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Operations Distribution
This division operates and maintains Portsmouth's water transmission and distribution system, which includes fire hydrants, valves, water tanks, water mains, and water pumping stations.
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Lake Kilby Treatment Plant
This division is responsible for the operation, maintenance, and protection of the department's water resources.