To Report an emergency after hours (nights, weekends, and holidays), please call (757) 393-8561 for assistance.

Urgent calls currently accepted by Public Utilities include:

• No running water for reasons other than a delinquent or unestablished account
• Burst pipes
• Water main breaks
• Hazardous or missing meter lids
• Sewage blockages
• Sewage overflows

When submitting a request, be sure to provide your account number, address, full name, and phone number associated with the account.