To Report an emergency after hours (nights, weekends, and holidays), please call (757) 393-8561 for assistance.
Urgent calls currently accepted by Public Utilities include:
- No running water for reasons other than a delinquent or unestablished account
- Burst pipes
- Water main breaks
- Hazardous or missing meter lids
- Sewage blockages
- Sewage overflows
When submitting a request, be sure to provide your account number, address, full name, and phone number associated with the account.