Payment Options

There are many ways to pay your water bill:

Make a Payment

Make a Payment
  1. Online Payments
  2. Phone Payments
  3. Bank Draft Payments

Pay Online

  • Pay online through our online payment page
    • Please have your account number ready.
    • Have your credit card or personal check information and utility account number ready.
    • There is a $3.50 service charge* to use your card or $1.25 to use a check
  • One payment is made, make note of the confirmation code.
  • If service needs to be restored, call the business office at 757-393-8524.

*As of November 1, 2017, a service fee will be applied when you utilize your credit/debit card or electronic check to pay for your utility bill. This fee is charged and collected by a third party provider. The City of Portsmouth does not receive any portion of the fee that is charged.

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